1. Who operates Mind Indicator
The website at mind-indicator.com is operated by NOWANO sp. z o.o., Ożarów 6A, 98-345 Mokrsko, Poland; KRS 0001216933; NIP/VAT ID PL8322102495; REGON 543729634. In these Terms, “we”, “us” and “Mind Indicator” mean this operator. “You” means the person using the website or placing an order.
Contact us at contact@mind-indicator.com, by post at the address above, or by telephone on +48 532 498 552. You can also use the contact page or complaint form.
2. What the service provides
Mind Indicator offers self-reflection questionnaires, personality and entertainment quizzes, automatically calculated summaries and educational content. Some features are free. Expanded reports, detailed interpretations, exercises, answer reviews or PDF e-books may be offered as optional paid products. The particular test and checkout explain what is included.
The service is for adults aged 18 and over. It is not a medical service, diagnostic instrument, emergency service or substitute for assessment or treatment by a qualified professional. A result describes responses to a particular questionnaire. It does not establish a diagnosis, the probability of a disorder, a population ranking or another person's intentions. Research cited for background does not automatically validate an original or adapted questionnaire.
Answer as directed for the selected test. Do not provide another identifiable person's sensitive information. If a test requests information requiring a specific consent, provide it only after receiving the relevant information and giving that consent. Purchasing a report is optional and does not make its conclusions a clinical assessment.
Results are generated automatically from your answers and the scoring rules and interpretive content associated with the selected questionnaire. Some website illustrations and editorial materials may be created with AI. An illustration or automatically generated result is not evidence of an individual clinical review.
3. Accounts, email and social sign-in
Where an account or verified identity is required to save or access results, you can use the sign-in methods actually offered on the website. Email sign-in uses a verification code. Sign in with Google is currently available and can be used both to register a new account and to sign in to an existing linked account.
Facebook sign-in is available where its working option is displayed, including during a limited test rollout. It can register an account or sign in to an existing linked account. After you approve Facebook sign-in, you return signed in without a separate email verification code. We use the Facebook account identifier to recognize repeat sign-ins. An email returned by Facebook can connect one eligible existing account; Facebook sign-in also works if no email is supplied. Apple or other identity providers may be supported in future; they are available only when a working option is displayed. Their permissions and privacy information must be made available before use.
When you choose social sign-in, you authenticate with the provider and allow it to send the identity information described on its authorization screen and in our Privacy Policy. We use that information to identify you, create or link your Mind Indicator account and provide access. Social sign-in does not give us your provider password or permission to read your messages, contacts or cloud files.
A matching email address may allow an existing account to be reused where it can be verified safely. Additional email verification may be required before accounts are linked. Different email or relay addresses can create separate accounts; contact us if you need help. Do not assume a purchase will appear in an account using a different identity.
Keep access to your email and provider account secure. Do not share verification codes, login cookies or private result links. Tell us promptly if access appears compromised. Provider outages, suspension, email changes or revoked permissions can affect social sign-in. The email verification option remains available, subject to confirming ownership of the relevant account.
Signing in does not by itself place a paid order, give marketing consent or waive consumer rights. Disconnecting Mind Indicator in a provider's settings does not automatically erase records held by us. To close the Mind Indicator account or request erasure, use the available account controls or contact us. The Privacy Policy explains the distinction between deactivation and erasure.
4. Responsible use and technical requirements
You need internet access, a current browser with JavaScript and the storage needed for security and authentication. Email sign-in requires an accessible email address. Optional sign-in and payment providers may impose their own compatible-device and account requirements. Your connection provider's charges are your responsibility.
Use the service lawfully. Do not impersonate another person, bypass payment or access controls, interfere with other users, attack the website, send unlawful material, or extract private account or result information. Send only information needed for a support request; do not include payment-card details, login codes or unnecessary sensitive information.
We may take proportionate action against misuse, including restricting access where necessary for security or legal compliance. Where appropriate and legally permitted, we will explain a restriction and allow you to contact us about it. A restriction does not automatically remove statutory rights or entitle us to retain payment for a service we must refund.
5. Paid products and checkout
Paid access is provided for a single, one-time fee. Before purchasing, review the product description, included content, access period, price, currency and applicable taxes. The final checkout and order confirmation identify the seller or merchant of record and the applicable payment terms. An order is made only through an action clearly indicating an obligation to pay.
The current checkout uses FastSpring as reseller/merchant of record. FastSpring handles payment processing and applicable transaction tax functions under the terms and privacy information shown in its checkout. The particular FastSpring contracting entity is identified in that checkout or receipt. Historical purchases may have been processed through another provider, including Stripe; follow the details in the relevant receipt.
We receive the information needed to fulfil and support the purchase, such as an order reference, selected product, payment status and customer contact details. Do not send full card details to our support team. A payment provider's verification or authorization checks may be required.
Access is supplied after payment confirmation in the way described for the product, such as account access, a private result link or a downloadable file. Tell us if access fails. We do not guarantee that an online account or hosted download will remain available forever unless the product expressly says so. You may keep a lawfully downloaded PDF for your personal use under section 9.
6. One-time fee and access
The price shown in the offer and checkout is a one-time payment for the selected service and the stated access period. Any later purchase requires a separate order and payment.
Creating an account, signing in through Google or another available provider, or returning to a saved result does not by itself authorize an additional charge. Keep your order confirmation and access details so that you can return to the purchased content or contact us for support.
7. Withdrawal and refunds
If you are a consumer and a statutory withdrawal right applies, you normally have 14 days from conclusion of the relevant distance contract to withdraw without giving a reason. You can send a clear statement identifying the order and your decision to withdraw to contact@mind-indicator.com, by post, or through the complaint form. No special wording is required.
For digital content supplied without a physical medium, an exception to the withdrawal right applies only if all legal conditions are met, including your prior express agreement to supply during the withdrawal period, your acknowledgement of the resulting loss of that right and the required confirmation. Different rules can apply to services, including any request to begin performance during the withdrawal period. Accepting these Terms, signing in or paying is not by itself the specific consent or acknowledgement needed for a withdrawal exception.
Where a refund is due following a valid withdrawal, it is made without undue delay and within the applicable statutory period, normally no later than 14 days after notification, using the original payment method unless you expressly agree otherwise without additional cost. Merchant-of-record purchases may require the refund to be processed by that merchant. Mandatory rights concerning faulty or non-conforming digital content remain available even where a withdrawal exception applies.
A voluntary discount, promotion or refund offer does not reduce rights provided by law. The checkout and receipt may provide additional, more favourable rights.
8. Problems and complaints
If an access link does not arrive, a payment is not recognized, content does not match its description or another problem occurs, use the complaint form or email us. Include your contact address, order reference if available, the relevant test or product and a description of the problem. A bank-account number is not normally needed to open a complaint.
We will respond to a consumer complaint within 14 days, or within another period required by applicable law. Depending on the problem and your rights, remedies may include restoring access, bringing digital content into conformity, a price reduction or termination and reimbursement. These Terms do not exclude statutory remedies.
If a dispute remains unresolved, you may seek help from a competent consumer authority or alternative dispute-resolution body. The European Commission provides a directory of consumer dispute-resolution bodies. Participation in a particular procedure depends on applicable law and the relevant arrangements. The former EU Online Dispute Resolution platform was discontinued in July 2025 and is no longer a complaint channel.
9. Content and personal-use licence
Website text, original questions, reports, illustrations and software are protected where copyright or other rights apply. Rights in third-party research, names and materials remain with their respective holders. References to a fictional work, research instrument or identity provider do not imply endorsement.
Unless a product says otherwise, you receive a non-exclusive licence to access and use the supplied digital content for your own personal purposes. You may download, store and print a purchased file for that use. You may not resell or publicly distribute private reports, share paid account access, remove ownership notices or copy protected material for a competing service, except where permitted by mandatory law or an applicable third-party licence.
Sending a private support message or questionnaire response does not grant us an unrestricted licence to publish it. Any separate permission for public publication must be made clear where requested.
10. Privacy and communications
Our Privacy and Cookies Policy explains account information, social-provider data, questionnaire responses, automated scoring, recipients, retention and your rights. It also explains essential storage and optional analytics or advertising technologies.
Operational messages may include verification codes, result-access information, order confirmations and support replies. Marketing communications have separate legal requirements and must not be treated as an automatic consequence of accepting these Terms or using a provider login. You can object to direct marketing and ask us to stop it at any time.
11. Availability, restrictions and liability
We aim to keep the service available, but maintenance, network problems, payment-provider interruptions or security incidents can cause temporary disruption. Contact us if a disruption prevents access to purchased content so that we can assess an appropriate remedy.
Educational or entertainment results should not be used as the sole basis for health, employment, insurance, credit or other important decisions. We do not promise a particular personal outcome from taking a test or buying content.
Nothing in these Terms excludes liability or remedies that cannot lawfully be excluded, including mandatory consumer protections. Responsibility for a defect, non-delivery, personal injury, intentional conduct or other loss is determined by applicable law; a general disclaimer does not override that law.
12. Changes, applicable law and disputes
You can save or print these Terms. We may revise them to reflect changes in law, the service or its operation. We publish the date and give advance notice where required. A material change affecting an ongoing contract will be communicated in a manner appropriate to that contract and the law, with any required termination right. Publishing revised text does not retroactively remove an existing right or authorize a new payment.
Polish law applies to our relationship to the extent permitted by law. If you are a consumer, this choice does not deprive you of mandatory protections or competent courts available in your country of habitual residence. The contract with a merchant of record is also subject to the terms identified at checkout, without reducing mandatory consumer rights.
If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. If you have a question about these Terms, contact contact@mind-indicator.com.